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      Fiserv

      Engaged Employer

      Fiserv reviews

      3.0

      44% would recommend to a friend

      (10,728 total reviews)
      avatar

      Takis Georgakopoulos

      Not enough data to show CEO approval

      44% positive business outlook

      Ratings by demographic groups

      Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,728 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Reviews by job title

      11K reviews
      2.0
      Nov 2, 2021

      Money money and employees be damned

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None anymore as they only care about building a pretty new office and forcing head reduction so they can staff it with NJ residents for tax break.

      Cons

      Since Fiserv merged with FirstData they have done nothing but reduce employee headcount, increase workload, fail to build proper support foundation for their flagship products and lie to their employees. Now it’s move to New Jersey or leave the company after being told remote was permanent. Now that option is off the table for some and more layoffs are in process. Their client satisfaction is abysmal and account managers spend their time trying to calm clients and put out fires rather than being proactive.

      1.0
      Oct 27, 2021

      No More Remote Work and a Mass Exit. Run.

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fiserv was a phenomenal company. They’d learned from previous mistakes and had tremendous growth. Those days are gone. It’s still called Fiserv but under the label and marketing, it’s First Data. Which was going bankrupt for a reason.

      Cons

      They just announced you either work in or relocate to an office (and 5 days a week), or, take a severance package. Unless you are “work from the road” which is sales. This is all while holding town hall meetings with the entire company, bragging about how we exceeded our financial targets last year and during a pandemic. That we all did while working from home FYI. This hits the original Fiserv employees the most since it was a remote friendly culture. We are losing entire teams of people and all by the end of the year. So, basically the new First Data guys came in and took over our company and gutted it. Fiserv as it was known will no longer exist with the new year. Oh and our stock is tanking. Imagine that.

      Viewing 205 - 207 of 10,728 Reviews
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      ReviewsFiserv reviews

      Glassdoor has 11,808 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.