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      Fiserv

      Engaged Employer

      Fiserv reviews

      3.0

      44% would recommend to a friend

      (10,724 total reviews)
      avatar

      Takis Georgakopoulos

      Not enough data to show CEO approval

      44% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Culture & values

      2.8

      Work/Life balance

      2.7

      Senior management

      Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,724 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      2.0
      Feb 28, 2013

      Focus on Financials at the expense of Quality and Short term

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic campus in Norcross with cafeteria, walking trails, gym and racquetball court. Good product line.

      Cons

      So focused on financials they lose sight of quality and impact of low moral on products and customers. Ridiculous annual raise philosophy that results in low moral, turnover, and industry reputation of sweatshop. Have lost the backbone talent from their acquisitions due to suffocating politics, micro management, and cut to the bone budgets.

      3.0
      Feb 27, 2013

      Could be a good place to work

      Technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has a good work from home policy that is flexible which results in a good work life balance. The investment services business is small enough that you will get exposure to many of the management team. The associates on the whole are good folks.

      Cons

      The time off in the form of PTO is not good as it includes holidays and sick time. Health insurance is marginal at best. The management team is risk adverse which tends to make everyone conservative,.

      3.0
      Feb 25, 2013

      Excellent People, Questionable Structures

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The co-workers are awesome. Most are more than willing to go the extra mile, and are more often than not highly-competent, passionate, and dedicated to their craft. I haven't met anyone there who wasn't outgoing and friendly. The thrill of ensuring top-notch service to clients in high-priced contracts add to the mix, and hearing their satisfaction at project's end was often similar to a runner's high. I especially loved the fact that, in-office or remotely, people worked in a collegiate fashion. I must also say that collaboration was better than nearly anywhere else I have worked for.

      Cons

      Lack of any thorough training (one co-worker quit a month in due to such frustrations), you're often 'thrown into the breach' with little preparation. Most of my training came via ad-hoc and on-the-fly research, and from endless questions cast out to higher-ups and peers. Salesmen often promise clients features and benefits that cannot be delivered, and you get to find out about it when the client asks you (often way too late in the project) why feature XYZ hasn't been implemented yet. Sometimes the bureaucracy really gets in the way, especially when it comes to getting needed deliverables from other departments. Deadlines often slip - not due to lack of product being ready, but due to a lack of sufficient environmental readiness.

      Viewing 10327 - 10329 of 10,724 Reviews
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      Glassdoor has 11,803 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.