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      Fiserv

      Engaged Employer

      Fiserv Client Technical Support Associate reviews

      3.0

      46% would recommend to a friend

      (279 total reviews)
      avatar

      Takis Georgakopoulos

      Not enough data to show CEO approval

      40% positive business outlook

      Ratings by category

      3.3

      Diversity & inclusion

      3.1

      Compensation and benefits

      2.9

      Culture & values

      2.9

      Career opportunities

      2.7

      Work/Life balance

      2.7

      Senior management

      Client Technical Support Associate employees have rated Fiserv with 3.0 out of 5 stars, based on 279 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have an average working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      279 reviews
      1.0
      Dec 3, 2024

      Terrible environment and leadership. Work here if you don’t value your mental health.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cafeteria, Training is decent, PTO front-loaded, not much else

      Cons

      Insanely busy with unreasonable expectations, leadership was condescending and unhelpful, customers are incredibly abusive. When Covid first started, there were employees with the virus, and the company sent people home for 2 weeks but didn’t even clean the area before we were required to return. Employee retention was so bad that they couldn’t keep us staffed, so overtime was required. Required to work most holidays. HR treated us like we were always a bother and didn’t want to deal with us or help. Several instances of mine and other coworkers pay being incorrect, and having to fight tooth and nail to be compensated for the errors. Almost no opportunities to move up, and they hire leadership from outside of the company instead of promoting people.

      Viewing 31 - 33 of 279 Reviews
      Related searches: Fiserv Client Technical Support Associate jobs | Fiserv Client Technical Support Associate salaries | Fiserv benefits | Fiserv Client Technical Support Associate interviews | Fiserv conversations
      Fiserv reviewsFiserv Client Technical Support Associate reviews

      Glassdoor has 11,822 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.