First Student reviews

3.7

69% would recommend to a friend

(3,733 total reviews)

John Kenning

71% approve of CEO

65% positive business outlook

First Student has an employee rating of 3.7 out of 5 stars, based on 3,733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Apr 23, 2017

Good for a job..not a career

Recommend
CEO approval
Business Outlook

Pros

A child ride along program is offered so your own children can come to work and ride the bus with you. This feature saves a lot of money that would otherwise be spent on daycare fees and just makes it so much easier to work. There are flexible hours (6am-9am and 2pm-4pm roughly) , ok pay sometimes (if you work a full week), drivers get to attend most field trips for free, it is a union job, and there is some down time while on the job.

Cons

HOT IN SUMMER AND COLD IN WINTER. There are no benefits. Insurance is offered through the company but is too expensive to afford. Paychecks barely break even with the bills I have to pay, and if there are any teacher work days or inclement weather days my paycheck withers and dies. There are some paid holidays but the days leading up to them and the days after are not paid. Over Christmas break, Spring break, and Summer break you can claim unemployment but it is not even close to enough. The busses are not always running properly, and although they are scheduled for regular maintenence, they are not always in safe running condition. When the driver reports a problem with a bus it could take up to 2 weeks for the mechanics to fix the problem. Management is very disorganized and has an "open door policy" but half the time are not available to speak to employees about issues that need immediate attention. Then there is "THE LINE". The line is where everyone that works in the afternoon crowds into the bus barn to get their bus keys. It is a free for all where everyone "jockeys" for position. There is no order to it at all. There is so much more that management could do to address these issues but they act like nothing is wrong. If I didnt absolutely need this job I would have left a long time ago. Unfortunately it is the only thing I can find to work around my kids schedule. It is sad because with a few changes this could be a great company to work for, but with the way things are now, I doubt that will happen. The bus lot is falling apart. Some is paved and some is gravel. It is full of pot holes, and people trip on a daily basis, but management is doing nothing. When it rains you are walking through a muddy mess. I dont think it is the immediate managements fault on this one though. Their hands are tied so to speak. I think corporate isnt approving repairs because it would cost so much. The roof was partially ripped off during a storm a couple months back and still hasnt been fixed. So many things need to change.

2.0
Apr 23, 2017

Tax

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a somewhat stable place

Cons

Favoritism, rules and policies not across the board

2.0
Feb 19, 2017

School Bus Driver

Recommend
CEO approval
Business Outlook

Pros

The Kids and the job its self

Cons

The negativity between co workers

Viewing 208 - 210 of 3,733 Reviews

Glassdoor has 5,107 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.