First Student reviews

3.7

69% would recommend to a friend

(3,733 total reviews)

John Kenning

71% approve of CEO

65% positive business outlook

First Student has an employee rating of 3.7 out of 5 stars, based on 3,733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Jan 20, 2022

Cool place to work

Recommend
CEO approval
Business Outlook

Pros

Great staff to work with

Cons

The part is a little low and it's difficult to get a raise

3.0
Jan 16, 2022
Recommend
CEO approval
Business Outlook

Pros

The senior management is fantastic; they are professional, treat you very well, and appreciate it when you help out.

Cons

Some of the female dispatchers are snotty and rude. And no one seems to address their bad behavior. Also, one guy in mid-management doesn't listen or even care to learn the truth. Whenever someone calls and complains about the driver, he takes their word over the driver. I was angry about this because my para and the camera in the bus would have cleared me. But he didn't care to pursue it. Also, a few years back, another driver told me that he claimed she hit a student. When they ran the bus camera, and it cleared her, he sat there and said nothing. He should have apologized to her, but he didn't. There are a few other drawbacks too. One is working a split shift. Getting up very early and finishing late makes the day long. The hours are erratic too. You either have a long day or not enough hours. We all would appreciate higher pay and more benefits. Also, you can't collect unemployment during the summer. And this makes it hard for those of us who need the money.

3.0
Sep 8, 2021

Positives and Negatives like most jobs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to flex work schedule / work from home when needed, but work from office too.

Cons

Being owned by a UK parent Firstgroup PLC.

Viewing 151 - 153 of 3,733 Reviews

Glassdoor has 5,107 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.