First Student reviews

3.7

70% would recommend to a friend

(3,728 total reviews)

John Kenning

70% approve of CEO

65% positive business outlook

First Student has an employee rating of 3.7 out of 5 stars, based on 3,728 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Jan 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Steady wage. Driver's get paid decent hourly rate and have union representation. Most drivers are fun to be around. Drivers have alot of free time to do other things.

Cons

Management more importantly Dispatchers have too much work, too many rules and policies to follow and too much pressure bestowed on them. Dispatchers get no respect from anyone in the company including their managers. The company passes policies just for the sake of having policies. The policies set forth by upper managenment do nothing to help in any situation and just make things harder. As long as the as it does not cost them anything they will have you do things a million times over. Although they preach safety they sacrifice it for money on a constant basis. The company will pass blame whenever possible usually blaming the dispatchers for everything. Location managers are sneaky and unethical and pass all the work down to the dispatchers. Upper management is clueless. They only advance the same useless people that have been around the company for many many years. While the good workers are treated terrible and do not advance. There technology is way behind the times and when they try to catch up they spend on the most useless inept stuff. Offers no or very very little training on anything new needed to learn.

1.0
Oct 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Love driving field trips for the High School

Cons

Low pay, no support system from the School District that we serviced, -

4.0
Oct 16, 2013

Good

Recommend
CEO approval
Business Outlook

Pros

Safety in transportation operations was a priority; training provided; supervision and testing regular for competency

Cons

Students behavior not adequately addressed by company, schools, parents, allowing rude and disruptive behavior to persist and interfere with driver operations vis a vis safety as first priority

Viewing 61 - 63 of 3,728 Reviews

Glassdoor has 5,101 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.