Buses are breaking down all of the time. The Company touts being first, with the exception of employee relations and satisfaction.
Personally, I have a great location manager and district manager as well as regional manager. I feel comfortable approaching all of them with concerns.
The Terminals on the other hand can run from a shoddy trailer with an outhouse on a dirt lot full of pits and holes (but safety first.. using those three points of contact are not going to hep you in a minefield) to a brand new building with bells and whistles. and a paved yard. On most locations though, the break rooms are inadequate if one exists at all, there are NO healthy snacks being served, vending machines are a diabetes time-bomb waiting to happen.
The safety meetings have me often rolling my eyes, not because the concepts aren't good, but because some of the things presented are virtually impossible to pull off whilst also fulfilling a school districts wishes.
The brand new buses with the really high seats are a nightmare, because you cannot see to the right around a fork to see if traffic is coming, you cannot see if you have little ones on the floor and you cannot see if the high school kids are practicing the horizontal bop or a tamed version of it.
The new FOCUS system is making things stressful and is causing drivers to rush through pre-trips and through the yard pretty much throwing caution to the wind as every little second from the time to you swipe in on the inside to the time you take to get to or even find your bus then swipe in again is being calculated and it is very unforgiving, making the whole of experience of going to work a race rather than a pleasant and enjoyable experience