Does Fidelis Care pay their employees well?

According to anonymously submitted Glassdoor reviews, Fidelis Care employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Fidelis Care. This rating has been stable over the past 12 months.

How satisfied are employees working at Fidelis Care?

57% of Fidelis Care employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fidelis Care 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Fidelis Care?

Customer Service Representative (29) , Retention Representative (18) , Member Service Representative (15) , Marketing Representative (13) , Member Services Associate (13) , Health Benefit Representative (11) , Service Coordinator (11) , Supervisor (11) , Care Manager (10) , Customer Service Representative (CSR) (9) , Program Associate (8) , Provider Relations Representative (7) , Manager (6) , Pharmacy Technician (6) , Program Coordinator (6)

What are the pros of working at Fidelis Care according to real employee reviews?

"Good pay for minimum skills" ((in 67 reviews)); "Good benefits although over the years the company has watered them down into less then what was originally offered when I started." ((in 63 reviews)); "Met some good people" ((in 33 reviews)); "The salary was competitive." ((in 24 reviews)); "Work from home is good" ((in 20 reviews))

What are the cons of working at Fidelis Care according to real employee reviews?

"Poor management and people who really don't know what they are doing" ((in 53 reviews)); "Upper management does not relate to those at lower positions on the team." ((in 27 reviews)); "I have never seen a company with sooo many Directors, Managers and Supervisors???" ((in 23 reviews)); "favoritism runs rampant" ((in 18 reviews)); "No training whatsoever!" ((in 17 reviews))

What are employees saying about Fidelis Care layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fidelis Care layoffs and their outlook for job security at Fidelis Care in 2026.

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Fidelis Care

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Fidelis Care reviews

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3.4

57% would recommend to a friend

(644 total reviews)

Thomas J. Halloran

73% approve of CEO

58% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.3

Work/Life balance

3.1

Career opportunities

2.8

Senior management

Fidelis Care has an employee rating of 3.4 out of 5 stars, based on 644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fidelis Care employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

644 reviews

1.0

Dec 14, 2025

Inflexible Management

Care manager

Recommend

CEO approval

Business Outlook

Pros

Higher salary than other jobs for social workers.

Cons

Management is very inflexible and career growth is heavily driven by politics. Getting promoted is based upon who you know, not your achievements and skill set. This is based upon working there in 2018, but Glassdoor wouldn't let me select that year, as it was too long ago.

2.0

Dec 13, 2025

No Help from upper management

Health benefit representative

Recommend

CEO approval

Business Outlook

Pros

Paid holidays, sick days, and healthcare plan

Cons

No support from upper management unnecessary morning meetings

1.0

Nov 9, 2025

Run

Care management coordinator

Recommend

CEO approval

Business Outlook

Pros

Insurance coverage, some colleagues are decent

Cons

No career growth, ego-driven coworkers, micromanagement, increased workload without pay bump, disconnected senior management

Viewing 4 - 6 of 644 Reviews

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