Ferrero reviews

3.9

75% would recommend to a friend

(1,056 total reviews)
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Lapo Civiletti

90% approve of CEO

71% positive business outlook

Ferrero has an employee rating of 3.9 out of 5 stars, based on 1,056 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ferrero employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Sep 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Ferrero USA used to be a good company with family values, smart people, and great products but since the new Management took over, things have gotten terrible! A group of competent, educated women And senior leadership have left Ferrero within the past 3 months due to A toxic work environment based on achieving numbers at all costs and damaging relationships at many customers

Cons

There is a crisis at Ferrero currently! With the great new products and acquisitions, people should be happy to work here. However.... * In the past 3 months At least 20 women from sales and marketing have left (or been forced out) of the company. Some women who come back from maternity leave are given less responsibility when they return and told that they have no flexibility with their schedules. Yet, men Are afforded flexibility. The new management team have left their families in other states to work short term here, make money at all costs and leave. *The only way to get a good management position here is to be friends or former work colleagues with the New management ..Talented, dedicated, tenured employees are passed over to bring in friends. * There are no leaders here, only managers, and micro managers at that. Internal Team Leads are not leaders and have turned their teams over every year for 3 years for lack of support for their team members due to fear. Exhaust every single other opportunity you have or you will find yourself with regret and job searching again within a year!! There is no career pathing or salary transparency Run, don't walk to your next interview. * After 2 plus years, Top sales management still does not know people's names and refers to everyone as" dude or man" even if you are a woman making people feel insignificant.

1.0
Dec 13, 2017

It gets worse every day.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is nothing positive about Ferrero.

Cons

Nepotism, CEO hires all of his buddies to do absolutely nothing. Policies don’t apply to HR or Management, MANY incidents have been covered up. Extremely over worked and under paid. Ancient systems and procedures. Change and progression is nonexistent. 401k match decreased. There are not enough desks, some employees share a desk, the heat doesn’t even work in the building. Instead of providing support HR is only concerned with finding out who wrote bad reviews on Glassdoor, and trying to cover them up by posting good (fake) reviews.

1.0
Aug 31, 2017
Recommend
CEO approval
Business Outlook

Pros

- Great unique products and consumer-centric way of doing - Strong Reputation - The company is growing at a high rate, expanding business worldwide - Friendly environment - Good place to start working with as an intern employee to get a well-known name in your CV - Free parking, decent canteen, ideal location near the highway/airport, free tap water and coffee

Cons

Ferrero used to care about the fair treatment and welfare of employees. Unfortunately Mr. Ferrero's sickness and then his death brought many changes that are leading to the end of all his values and the decline of employees’ moral. Some examples below: - Impossibility to get a clear career path even when constantly challenging the manager/HR. - Lack of opportunities for young employees: current focus on external hiring narrowing internal growth. Ferrero is a company you should better join once you are already a senior manager, so that you can enjoy the several benefits offered without great responsibilities. - Most Senior Managers are willing to settle for the way things are, even when they’re not good, since there is a lack of accountability over decisions and its related risks, and managers are not reprimanded for bad management. Moreover, micromanagement and individual contribution skills are fostered in the company, while it is rare to find a manager with team and/or people management skills, with no interest from HR to change this attitude. -Low wages at employee level: The salary used to be in line with market level thank to the so-called "housing allowance", an extra granted to all the expats moving to Luxembourg, but this extra is not given anymore, hence salaries are currently below Luxembourg's market level. Due to the low wage, the company struggles to hire from people from Germany, France and Northern Europe, focusing on countries whose wage level is way lower than Luxembourg, such as Eastern and Southern Europe (Italy, Spain, Portugal, Greece, Romania and Poland). -Italian-centric structure: nepotism, non-Italian speakers are strongly advised to learn Italian as most important meetings are held in Italian (and some top managers hardly speak English), career opportunities for female workers are lower if compared to the male employees. - Flexibility schedule wise is not granted, but, given there is no badging system in Luxembourg, a great percentage of the employees takes advantage of this “bug”, arriving late or leaving early. The lack of badging system also results in additional hours not being paid or recovered. - The company is slow in making changes happen and reluctant in applying disruptive ideas. There are so many processes that make the company very bureaucratic and resistant to change. This slowness often results in employees’ negative mood since most of the projects begin but see no completion. - The company also result in many inefficiencies: some activities are completed twice (or more times) by different teams, sometimes resulting in contrasting outputs or results. On the other hand, some other departments are understaffed and struggle to get things done, with employees working day and night with low recognition from upper management.

Viewing 4 - 6 of 1,056 Reviews

Glassdoor has 2,237 Ferrero reviews submitted anonymously by Ferrero employees. Read employee reviews and ratings on Glassdoor to decide if Ferrero is right for you.