FIS reviews

3.5

59% would recommend to a friend

(13,289 total reviews)
avatar

Stephanie Ferris

51% approve of CEO

47% positive business outlook

FIS has an employee rating of 3.5 out of 5 stars, based on 13,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Jan 7, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

Good Work life balance Friendly environment Free lunch

Cons

Less Compensation Career Growth opportunities

3.0
Jan 5, 2026

Bad management practice

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid work environment is cool.

Cons

Bad management practice. Gossipy. Crab in barrel environment in certain departments.

1.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

• Some genuinely good people. You can find coworkers who care, are capable, and try to do the right thing despite the environment. • Strong peer-level support. Teams often rely on each other rather than management, which builds real working relationships. • Remote work is available. Flexibility exists at times, even if it is inconsistently applied or used as leverage. • Opportunities to learn from teammates. The people who stay tend to be resourceful and knowledgeable. • Autonomy at the individual level. Day-to-day work is often self-directed due to limited oversight.

Cons

• Chronic underpayment. Annual raises are minimal and bonuses are nonexistent regardless of performance or workload. • Constant scope creep. Expectations continually increase with no added compensation, headcount, or acknowledgment. • Poor work-life balance. Employees are discouraged from taking certain days off, holidays are routinely worked, and availability is assumed rather than asked. • One-way follow-the-sun model. Work is handed off to you from other regions, but your workload is never reduced in return. • Unstable and low-quality software. Core products are unreliable, poorly designed, and repeatedly sold to customers despite known issues. Problems linger for years without meaningful fixes. • Leadership instability. Senior directors cycle out frequently, managers are laid off, replaced, or shuffled, and continuity is nonexistent. • Low morale with no concern from leadership. Employee sentiment is ignored, and burnout is treated as normal. • Manipulative management culture. Promises are used to delay dissatisfaction, and some leaders openly pride themselves on manipulation tactics. • Lack of transparency. Decisions are made privately and communicated after the fact with spin rather than honesty. • No clear career progression. Promotions are vague, titles shift without real authority, and development plans rarely materialize. • Pay compression. Long-tenured employees earn nearly the same as new hires despite increased responsibility and institutional knowledge. • Chronic understaffing. Teams operate in constant reactive mode with no long-term resourcing strategy. • Blame-driven environment. Failures are pushed downward while leadership avoids accountability. • Feedback without action. Surveys, one-on-ones, and retrospectives exist but rarely result in change. • Sales overpromising. Delivery teams absorb the fallout from unrealistic customer commitments. • Process over outcomes. Optics, metrics, and appearances matter more than product quality or employee well-being. • High knowledge loss. Turnover at senior levels repeatedly wipes out context and forces teams to restart. • Culture of taking. More time, more effort, more flexibility expected from employees with nothing meaningful given back.

Viewing 268 - 270 of 13,289 Reviews

Glassdoor has 15,086 FIS reviews submitted anonymously by FIS employees. Read employee reviews and ratings on Glassdoor to decide if FIS is right for you.