FIS reviews

3.4

58% would recommend to a friend

(13,318 total reviews)
avatar

Stephanie Ferris

50% approve of CEO

46% positive business outlook

FIS has an employee rating of 3.4 out of 5 stars, based on 13,318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Mar 17, 2021

Downhill Since Merger

Recommend
CEO approval
Business Outlook

Pros

Reasonable work from home policies and functionality.

Cons

Poor cost management led to inadequate staff. No hiring to compensate. All new hires outsourced. No COL or merit raise. No bonus. Salary and benefits now below average despite increased workload. Poor work life balance. Bureaucratic approach to all areas of business prohibits innovation and stifles morale.

avatar
FIS Response
5y
Thank you for your feedback. We appreciate the time you have taken to write your review and are happy to hear that you appreciate the work from home policies at FIS. As you mentioned, FIS continues to grow and develop through a mix of organic growth and acquisitions, and sometimes that requires change across various aspects of the organization, including talent and team requirements. Related to your comment about work-life balance, speak with your manager about ways to ensure you focused on your well-being and you’re getting the balance you need. As you know, 2020 was an unprecedented year for the world and for FIS. We unexpectedly and quickly pivoted in several areas to ensure we were laser-focused on what’s important, and that is our colleagues, clients, and communities. This included investments in new health and safety protocols throughout the organization and new wellness programs, including COVID-19 time off and enhanced medical, well-being, and mental health resources. With that being said, FIS is not immune from the financial impact the pandemic has had on businesses globally. As a result, we are facing an unusual compensation year for 2021. We also encourage you to report any of your other stated concerns through your manager, a member of the People Office, or the FIS Ethics Hotline.
2.0
Mar 11, 2021

Headed in the wrong direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work/life balance, coworkers and supervisor, not much else.

Cons

Prioritizes profit over employee compensation; too many layoffs; employees don’t get proper compensation; paying off new hire's student loans but not giving current employees cost of living increases.

3.0
Feb 22, 2021
Recommend
CEO approval
Business Outlook

Pros

- Given the resource constraints, you are forced to wear different hats, which can help you gain experience and learn about new roles and technologies

Cons

- Team members who were fired or left the company were not replaced, adding responsibilities for over-worked employees - FIS to sell services as a single company, but internally there are several different products (acting like smaller companies themselves) that do not easily integrate with one another - Business units sometimes compete against themselves with new opportunities - Re-organization was constant; I had 3-4 different managers in 12 months

avatar
FIS Response
5y
Thank you for your feedback. We are happy to hear that you gained experience across various roles and technologies during your tenure with us. As FIS continues to grow and develop through a mix of organic growth and acquisitions, that sometimes requires change across various aspects of the organization, including re-organization. We wish you the best in your career journey.
Viewing 172 - 174 of 13,318 Reviews

Glassdoor has 15,120 FIS reviews submitted anonymously by FIS employees. Read employee reviews and ratings on Glassdoor to decide if FIS is right for you.