FIS reviews

3.4

58% would recommend to a friend

(13,309 total reviews)
avatar

Stephanie Ferris

50% approve of CEO

46% positive business outlook

FIS has an employee rating of 3.4 out of 5 stars, based on 13,309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Jan 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits package is decent I suppose

Cons

Some of the "managers" have zero managing ability. Some are great. I went through three different managers in less than three years. Constant restructures and reorganizations completely changed the scope of the position from when I started. Raises and promotions were basically nonexistent during my time there. Coworker was given a promotion with zero increase in compensation. Nearly impossible to see any sort of salary increase. Even though the IT manager of the company I was dedicated to also raised the issue with my team's manager at FIS. The one raise I did receive wa so negligible (0.7%) that I didn't even know I had received it for four months. The in-call rotation and procedures changed frequently to the point many didn't know when they were on call or what the procedures were. FIS set unrealistic expectations for the client which constantly left the client frustrated. New hires were brought on to my team who were paid more than me (senior member of the team at that point) while basically having zero knowledge. Ridiculously high turnover rate kept knowledge constantly walking out the door and everybody else trying to pick up the pieces. Workload was so overwhelming I brought it up to my manager who told me to turn down new ticket assignments. Was then knocked on my performance review for failing to take the initiative even though my productivity was nearly double that of most members of the team.

1.0
Jan 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Cafeteria is included in the building Security monitors all activity Overtime always available Holidays are off Coworkers are amazing

Cons

Mandatory 10 hours of overtime a week Lie about pay Lie about scheduling Managers disclose employees personal information Poor leadership Company lacks integrity Leadership lacks integrity They do not care about your life outside of work. You cannot have your phone or you will be fired so if there is an emergency in your home life it has to wait. While managers sit on their phones all day.

Viewing 127 - 129 of 13,309 Reviews

Glassdoor has 15,110 FIS reviews submitted anonymously by FIS employees. Read employee reviews and ratings on Glassdoor to decide if FIS is right for you.