Is FIS a good company to work for as a Implementation Lead/Product Support Representative?

Implementation Lead/Product Support Representative professionals working at FIS have rated their employer with 3.6 out of 5 stars in 82 Glassdoor reviews. This is a higher than average score with the overall rating of FIS employees being 3.4 out of 5 stars. Search open Implementation Lead/Product Support Representative Jobs at FIS now and start preparing for your job interview by browsing frequently asked Implementation Lead/Product Support Representative interview questions at FIS .

What are the top reviewed jobs at FIS?

Software Engineer (695) , Senior Software Engineer (637) , Customer Service Representative (269) , Business Analyst (249) , IT Trainee (223) , Project Manager (172) , Analyst (129) , Senior Business Analyst (116) , Software Developer (105) , Lead Engineer (102) , Software Engineer II (102) , Sales Executive (96) , Programme Analyst (90) , Manager (80) , Customer Service Associate (74)

What are the pros of working at FIS according to real employee reviews?

"Sungard Pune was one of the better companies to work for with good work life balance good hike and quality work" ((in 1707 reviews)); "The benefits are good with a 50% match for 401 k and a Employee Stock program that is good." ((in 642 reviews)); "Good culture and I know many people that have continued to work there since I left." ((in 528 reviews)); "It is a regular paycheck and there are some really great people who work there as your co" ((in 510 reviews)); "work culture is good and friendly" ((in 455 reviews))

What are the cons of working at FIS according to real employee reviews?

"1. Poor Management 2. No Learning 3. No Onsite 4. No Hike 5." ((in 579 reviews)); "Frequent layoffs (last happened on 28 Feb)" ((in 233 reviews)); "No training as people think you are taking their job if you know what they know." ((in 159 reviews)); "No bonus allowed unless you are above SVP level or have at least 3 direct reports." ((in 138 reviews)); "Old technology And skill also" ((in 119 reviews))

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FIS

FIS Implementation Lead/Product Support Representative reviews

3.6

42% would recommend to a friend

(82 total reviews)

Stephanie Ferris

32% approve of CEO

45% positive business outlook

Ratings by category

4.0

Work/Life balance

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Culture & values

2.6

Career opportunities

2.5

Senior management

Implementation Lead/Product Support Representative employees have rated FIS with 3.6 out of 5 stars, based on 82 company reviews on Glassdoor. This indicates that most Implementation Lead/Product Support Representative professionals have a good working experience there. FIS is rated in line with the average (within 1 standard deviation) by Implementation Lead/Product Support Representative professionals compared to other employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

82 reviews

4.0

Feb 22, 2018

Implementation Consultant

Implementation consultant

Recommend

CEO approval

Business Outlook

Pros

Good exposure to big businesses, lots of responsibility early on. Friendly team.

Cons

Too much travel. Pay reviews are only annually and are very low (1.8%). Got stuck in a role I didn't like and management won't help you leave.

4.0

Mar 3, 2016

Implementation Analyst

Implementation analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule. Decent benefits and employee perks. There are always things going on if you work in the building.

Cons

Not a lot of opportunity for advancement if you are a remote employee. Also hard to stay engaged as a remote employee

2.0

Mar 28, 2012

Excellent teamwork, Poor communication between management, After 5 months I was still not added to the email. Poor CS.

Implementation analyst

Recommend

CEO approval

Business Outlook

Pros

Management is there if you need to talk w/them. Nice people. The team I worked on provided excellent teamwork. They were the best. I learned soooo much.

Cons

I think the immediate supervisor's are left in the dark as what to expect next. I was the only contractor there. I never knew what was going on in the company. The worse communication between everyone. I loved the job until my supervisor left 2 months after I got there. I was actually yelled out. I was told I couldn't go to the doctor so I had to call in sick to go see her. They knew I wanted to stay on and hired new people before me. Very disappointed.

Viewing 79 - 81 of 82 Reviews

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FIS

FIS Implementation Lead/Product Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Implementation Consultant

Implementation Analyst

Excellent teamwork, Poor communication between management, After 5 months I was still not added to the email. Poor CS.

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