FIS Implementation Lead/Product Support Representative reviews

3.6

42% would recommend to a friend

(82 total reviews)
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Stephanie Ferris

32% approve of CEO

45% positive business outlook

Implementation Lead/Product Support Representative employees have rated FIS with 3.6 out of 5 stars, based on 82 company reviews on Glassdoor. This indicates that most Implementation Lead/Product Support Representative professionals have a good working experience there. FIS is rated in line with the average (within 1 standard deviation) by Implementation Lead/Product Support Representative professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

82 reviews
1.0
Jan 6, 2021
Recommend
CEO approval
Business Outlook

Pros

15 days paid vacation + personal days 401k $0.50 to the $1.00 up to 6% COVID PTO

Cons

Asides from restructuring the company every few months, I personally have experienced management changes 3x within 2 years. Alarming turnover rates Disjointed management escalation chains that don't make sense No real career growth path Siloed culture

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FIS Response
5y
Thank you for your candid feedback. Since you identified yourself as a current colleague, we encourage you to report any of your stated concerns through your manager, a member of the People Office, or the FIS Ethics Hotline.
4.0
Nov 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Good management, nice people, interesting work

Cons

Can be poor in explaining career progression

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FIS Response
5y
We’re glad to hear you think FIS is a great place to work! We appreciate hearing from our colleagues and are pleased to hear that you think management is stellar, your colleagues are great comrades and your work is interesting. Regarding your comments on career progression, as an organization, we strive to provide an environment where colleagues can take advantage of all the career opportunities FIS offers. A recent example of this is the Grow Your Own Career portal which was launched based on direct feedback from colleagues and provides career development advice for colleagues and their managers to guide them through their career journey at FIS. Since you are a current colleague, we also encourage you to speak with your manager about finding a mentor within the company and/or a potential cross-functional opportunity where you can collaborate. Good luck on your career journey.
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Glassdoor has 15,124 FIS reviews submitted anonymously by FIS employees. Read employee reviews and ratings on Glassdoor to decide if FIS is right for you.