Experian reviews

4.1

79% would recommend to a friend

(5,685 total reviews)
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Brian Cassin

88% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Jul 20, 2016
Recommend
CEO approval
Business Outlook

Pros

- Having a FTSE50 company on the CV will carry some weight. - Free lunch once a week in 1 of 3 restaurants.

Cons

Despite reading all the negative reviews before I joined, I took them with a pinch of salt and thought it was mostly just people being bitter. I soon found pretty much ALL the negative comments on here to be true. Lots of brown-nosers, customers despise you due to you constantly ripping them off and archaic / out-of-date software. In sales the number comes above everything, including customer satisfaction and future business - they fully expect you to screw over customers and destroy relationships in order to hit monthly targets. Retention rate is shocking due to a lot of people realising quickly this is not an enjoyable place to work, hence why a lot of people leave within a year. In core sales, success depends entirely on the accounts you get given and most newbies get the accounts no one else wants to touch and most of those customers don't want to touch EDQ, so it's no surprise many leave within a year. They've also done a poor job of integrating the X88 Pandora business into EDQ. This is clearly the future of the business, but only a few can sell it.

1.0
May 15, 2016

Director Software Development

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Credit is a very important aspect of our economy. What we did makes people's life better.

Cons

Too focused on the tactical. Layoffs for the past 5 years in order to meet the company's short term objectives.

1.0
Feb 15, 2016

Great People, Poor Senior Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Skilled IT workforce, flexible hours, solid infrastructure. Most people are very friendly and helpful. Compensation and benefits are reasonable. Local managers are generally good.

Cons

Politically driven and inauthentic senior management that make inexplicable decisions that appear to be based on personal bias. Pervasive climate of fear and uncertainty. Good people are let go or leave as they don't subscribe to an ineffective business model based on redundant job functions, inequality of work effort, and over bearing micro management.

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