Experian reviews

4.1

81% would recommend to a friend

(5,679 total reviews)
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Brian Cassin

87% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,679 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Sep 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Good pay and great coworkers

Cons

Not for everybody but for most

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Experian Response
2y
Thank you for taking the time to leave a review and for giving us five stars!
1.0
Oct 21, 2021
Recommend
CEO approval
Business Outlook

Pros

you will get good laptop when you join

Cons

so many employees are resign in IT department in few months it head -1 operation head-1 development head-1 big data lead-1 big data developer-1 dataengineer lead-1 java lead-2 java developers -3 analytic-1 database engineer-1 vendor-3 tester-1 in few months only full team is empty.no is wanting to work here. no one is care for the employees.worst place worst management by bosses.dont know who is keep him

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Experian Response
4y
Thank you for your review. It’s unfortunate that we are seeing some attrition. However, this is a global phenomenon at the moment and not something isolated to Experian alone. We are also really happy for our colleagues who are finding great opportunities outside after spending an average of 3 to 5 years with Experian. My team and I are eager to improve your experience and address some of your comments. I strongly recommend reaching out to me, in the strictest of confidence, to provide more context and for me to help with specific issues that may be impacting you. HR Director India
1.0
Mar 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. That’s all I have.

Cons

Pros Benefits are good. That’s about all I have. Cons You’re baited and everything is sugar coated during the hiring process and training. They play a big happy family mentality but when you hit the floor all that goes out the window. Your managers will say “we care about you as a person” but I assure you that is garbage. They are so understaffed that they are requiring 5 hours of overtime weekly, on top of the 2.5 you’re already doing by being forced into a 30 minute lunch. The training is questionable and spotty at best. It took three weeks for me to become clear on the actual functions of the job. The left hand doesn’t know what the right hand is doing. The systems are terrible. They are running multiple old programs from a notebook and expect tip top performance. Ludacris. There is no “unscheduled” code so if I need to use the restroom I’m forced to use “break” which takes me “out of adherence.” There is no support from your team or managers when you hit the floor. Frequently you will find yourself with a customer on your line and something you’ve never experienced and NO ONE there to help. You might even call your trainer on their cell phone and be told “they’re too busy to help.” HR and upper management has changed more times in two months than I care to pay attention to. This place is TOXIC.

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Experian Response
5y
At Experian, we value each and every employee. Our goal is to give every employee the training, support, and care they need to succeed. I am pleased to hear that you enjoyed our employee benefits. I'm sorry to learn that your experience has not aligned with our standards around training and support. I take your feedback seriously-please reach out to us if you'd like to discuss this further at HR@experian.com. - Senior HR Representative
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