Experian reviews

4.1

80% would recommend to a friend

(5,680 total reviews)
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Brian Cassin

88% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

6K reviews
4.0
Oct 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Good experience with various projects being worked on. Small Company feel with great team spirit. Growth can be good at lower levels.

Cons

Company is middle heavy, not much progressing after a certain point. Not clear is what is needed for progression. Lack of Career development plans and lack of HR support.

2.0
Oct 11, 2012

Not worth staying here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really casual/chill and free food on certain days. Didn't have to stay OT, so that was nice.

Cons

There is SO much favoritism and lack of training. I'm not sure about every team, but on my team there were people who shouldn't have gotten a raise or moved up. Even if someone on your team works 10x harder and knows more than the person with the higher position based on favoritism it doesn't matter. Shows you how you move up in this company. I was a newb and I knew just based on how things were running after staying for awhile that it was time to leave. It's no wonder why there are many people quitting. To summarize, you deal with people who don't know how to teach, favoritism, crappy documentation that won't help you learn how to use the app on your own in order to get things done (everyone including managers agree with this), terrible leadership, and some managers that are really condescending.

1.0
Oct 9, 2012
Recommend
CEO approval
Business Outlook

Pros

I have to speak with bias here... I loved everyday of my work because I actually loved email marketing and loved the brands that I worked with. To implement things for my clients I got to push the limits of their crappy antiquated technology and learned a lot in that process. Because I enjoy creative problem-solving and fast pace environments, the job was really fulfilling. Selected few people I worked with were truly some of the best talents I have ever met throughout my career with great personalities. However, some of them have left or might no longer be there as you read this. Environment is casual, everyone is in the 27 year old range, if you are young, this could be a fun company to work in. The Experian brand looks great on your resume, good for your next career jump. Company structure is simple and easy to navigate (if you exclude the Experian company). Occasional free food and alcohol can be a plus. Casual and comfortable environment and dress code.

Cons

Complete lack of leadership and strategic vision. I thought the management were very childish and clicky. I felt almost as if they were all still in high school. This trickles down to every aspect of the company, from the way they treat employees to they way they compete in the market. Job promotions are done unfairly, not even really based on seniority which I can understand to some extend. They will usually complement a hard worker but the promotion will be passed to someone who is a suck up. Even if these suck ups are horrible at their job, lazy, slack all day and is completely unqualified. You can imagine the cause and effect leading to bad managers and lost employees/high turnover. Majority of mid level management are young (under 30) and are still learning to be leaders. This is acceptable if these guys are trying to be good leaders. Problem is most of them think they don't need to improve. Profanity, hooking up at company events and expressing inappropriate behavior is acceptable. The most unprofessional environment I have been apart of. There is no such thing as processes/control/efficiency. They operate like a start up which is a downfall for such a large organization. They company grew but the internal processes remained antiquated which causes a lot of issues and inefficiencies leading to long hours, out of scope projects, angry clients, internal miscommunication etc Turnover is really high, right before I left, there were about 1 person quitting almost every week. Complete lack of training, you will need to figure everything out yourself with no support from your management team. If you make a mistake due to lack of training, its still your fault. If you like to sink/swim in a job, this is the place for you. Otherwise, close this window and reconsider another job unless you're desperate.

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