Experian Client Implementation Lead reviews

3.8

44% would recommend to a friend

(18 total reviews)
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Brian Cassin

100% approve of CEO

59% positive business outlook

Client Implementation Lead employees have rated Experian with 3.8 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Client Implementation Lead professionals have a good working experience there. Experian is rated in line with the average (within 1 standard deviation) by Client Implementation Lead professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

18 reviews
3.0
Mar 12, 2025

Mixed Reviews

Recommend
CEO approval
Business Outlook

Pros

- There are a few standout employees who are amazing to work with - There are also some incredible leaders, so it's kind of luck of the draw whether you are well-managed or not - Pay and benefits are pretty competitive, and most everyone receives a performance bonus annually, unless on a PIP

Cons

- Many leaders who are in their positions based on tenure, rather than an acumen for leading people - Low performers are frequently allowed to stay because of immature/conflict averse leadership - Prioritization is not unified between implementation, product, support, etc. which makes it feel like there's too many irons in the fire and nothing is getting done

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Experian Response
1y
Thank you for your review and for highlighting both the strengths and areas for improvement at Experian. We're glad to hear that you found some standout employees and incredible leaders, as well as competitive pay and benefits. We are committed to fostering an inclusive and effective environment for all employees and continuously working to improve our processes. Your feedback is invaluable to us.
5.0
Jan 8, 2024
Recommend
CEO approval
Business Outlook

Pros

- Genuine people who care about contributing to a positive, healthy culture (even in a remote environment). - Low drama, supportive management, no micromanagement - Managers who create opportunity for upward motion, which has been a game changer for my career. - Fair compensation and great benefits (especially PTO)

Cons

I've heard that the culture at Experian can vary depending on which business unit you end up in - I work in Experian Health, which has an excellent reputation culturally... may not be true everywhere however.

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Experian Response
2y
Thanks for sharing your experiences here on Glassdoor, and the positive 5 star rating. Amazing to read your comments about Experian being a 'pleasant surprise', that reflects our strapline Discover the Unexpected!
5.0
Nov 14, 2023

Great place to work

Recommend
CEO approval
Business Outlook

Pros

-Excellent benefits -Clear career path -Valued as human, not just employee -Plenty remote work options

Cons

-I think this is a pro, but I’ll list here. Experian is a progressive company. If you aren’t adaptable to warranted change that is aimed to fix problems, you may not like this company.

Viewing 1 - 3 of 18 Reviews

Glassdoor has 8,106 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.