Experian reviews

4.1

79% would recommend to a friend

(5,685 total reviews)
avatar

Brian Cassin

88% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Aug 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Emphasis on people! Fun! (even for remote workers) Great pay and benefits Strong company culture and employee resource groups!

Cons

People work very hard, so I'd like to have more PTO

avatar
Experian Response
2y
Thanks for writing a review. I agree, our focus on people and culture certainly makes Experian an awesome place to work and thrive. I'll pass your request for more PTO on internally #fingerscrossed
5.0
Jul 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Professional and personal development is promoted as well

Cons

You can only work in Costa Rica

avatar
Experian Response
2y
Thank you for sharing your experience. We make constant reviews of our benefits and compensation package to be more competitive in the market and celebrate our employees.
2.0
Apr 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible remote working. Pay, benefits and bonus are pretty standard but nothing special. They have some industry leading products in a triopoly. Has the benefit of big, well known brand, allowing them to be mediocre in an industry with only two mediocre competitors.

Cons

Ultimately you are just a number. For all the propaganda about being a great place to work, the very stanard benefits of double matched pension, life assurance etc the next end of financial year could be your last. If someone looks at a spreadsheet and decides your team needs to cut wage budget this year you will be made redundant. It doesn't matter if you have the potential to bring in millions over the next ten years. Everything is just year to year. When a company has a dedicated SharePoint site for redundancy with more documentation than the products you are trying to sell, you know it happens a lot. Commission and sales targets create a bad culture. Typically people are out for themselves and selling what makes them comission rather than the best solution for the client. If targets have been met then work will be banked till next year when they have new targets. There are far too many different roles that all do the same thing. You will hear the term Experian bus quite a lot. And you will understand what that means when you go to your first client meeting with 10 people from Experian talking to one or two people from the client. Don't be surprised if someone tries to throw you under that bus. Innovation is mainly in the form of buying an innovative company and then letting it die. You might hear agile ways of working, what you will see is Gantt charts.

avatar
Experian Response
3y
Thank you for your writing a review. Pleased to hear you enjoyed the flexible working and our benefits. We’re 100% focused on making Experian UK&I an exceptional place to work, reflected in our current 4.3 star UK Glassdoor rating and many people awards. We always welcome feedback in order to address any concerns and we are committed to improving employee experience at Experian. I’d be very interested in better understanding your point of view so I’d warmly encourage you to reach out to me if you want to discuss the matter any further - recruitment@uk.experian.com
Viewing 298 - 300 of 5,685 Reviews

Glassdoor has 8,088 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.