Everyone Active reviews

I work some crazy hours.

Zero training, or at least not relevant training for your day to day tasks. Very unrealistic sales targets, "Big Brother" environment and lots of micro managing from head office staff who dont know how to do even the most basic of tasks themselves. Absolutely no allowances made for lack of sales despite real feedback from potential members (i.e, too expensive, no money to spend on a membership, class times don't suit them, joining fee too high) etc. They do not care if a member cannot afford the membership anymore. Even the best sales person would struggle to recruit members. Almost everything is outsourced to a totally inept and inefficient head office team who pick and choose what problems to fix. Members go round in circles with problems on their accounts, billing issues, access issues and front line staff get verbally abused as a consequence. Where cut backs can be made, they are made and they are often short sighted. When sales are bad, its the leisure centers fault. When sales are good, area managers happily take all the credit despite offering little to no valuable input.