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Everforth Apex Systems

Engaged Employer

Everforth Apex Systems Client Support Manager reviews

3.8

41% would recommend to a friend

(22 total reviews)
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Sean Casey

100% approve of CEO

43% positive business outlook

Client Support Manager employees have rated Everforth Apex Systems with 3.8 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Client Support Manager professionals have a good working experience there. Everforth Apex Systems is rated in line with the average (within 1 standard deviation) by Client Support Manager professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

22 reviews
3.0
Jul 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Training is conducted in a classroom style, which offers structured learning over the course of a week or longer Templates are readily available for most situations, so you’re not required to craft many messages from scratch. Good for juniors not for me - experienced.

Cons

The training does not adequately prepare you to resolve real customer issues; it focuses more on following scripts than developing problem-solving skills. Management is primarily concerned with speed and handling time rather than quality of service or actual customer outcomes. The environment is heavily numbers-driven and not truly customer-oriented, which can make the work feel impersonal and rushed. Outsourced so it explains. Just not for me, I’d rather work for a client/ employer directly not through a dispatching agency.

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Everforth Apex Systems Response
10mo
We appreciate you taking the time to leave us a review. We are always looking for ways to improve.
5.0
May 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Good coworkers to work with

Cons

Having to deal with system issues off and on

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Everforth Apex Systems Response
2y
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you are having a great experience with our company.
4.0
Jun 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay was good, hours were good

Cons

Contract ended no warning. Was told would have another job for us but there was nothing

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Everforth Apex Systems Response
2y
We appreciate you taking the time to leave us a review. We are always looking for ways to improve so please email us at feedback@apexsystems.com with any additional comments. Thank you.
Viewing 1 - 3 of 22 Reviews

Glassdoor has 5,094 Everforth Apex Systems reviews submitted anonymously by Everforth Apex Systems employees. Read employee reviews and ratings on Glassdoor to decide if Everforth Apex Systems is right for you.