Summary: Mediocre management, dysfunctional, and chaotic. This is a mid/large size company running like a group of little companies that can’t pull their act together. It looks good on paper, but like a “paper tiger” it just can’t deliver. 1. Pay and Benefits won’t keep up with inflation, and bonuses are hit and miss. 2. Poor Culture, Poor Leadership, Poor Management. The failure from top-down to lead, work together, and deliver real results undermines everything else. 3. Layoffs periodically as the managers pivot back and forth with the wind. 4. Poor Execution is where Equifax really falls short. Talk is cheap. Can you deliver? Nope. Example: 5 years after moving to public cloud and still very basic core capabilities are missing. Brand new resources get deployed with random and bad configs and immediately set off alarms. 20-50% of cloud is NOT monitored well. This is after 5 years and over $1 BILLION dollars spent on a very public cloud transformation effort post-breach. They just can’t execute and can’t seem to hire or support people who will. This is across dozens of teams and countries. 5. Lack of Accountability: There are no consequences for poor managers. They can throw temper tantrums and try to bully and dominate subordinates, destroy teams and drive talent away… and the leadership response is “what a great guy he is”. Wow. 6. Lack of Direction. Most issues have to get solved at the bottom of the org. It really is progress only based on individual heroics of the “little people”. Big Issues that need to be driven by Senior Leadership never really get any effective direction or progress. They just don’t know what to do. Conclusion: I don’t judge by the words the leadership says. I judge by the results I see over the long term. Equifax burns people up and discards them- by the hundreds, and thousands. Don’t drink the cool-aid, it’s just a job. Most good, talented people get burned out and leave after a short period. That’s telling.
