Equifax reviews

3.9

78% would recommend to a friend

(3,035 total reviews)
avatar

Mark Begor

85% approve of CEO

66% positive business outlook

Equifax has an employee rating of 3.9 out of 5 stars, based on 3,035 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equifax employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios comerciales industry (3.7 stars).

Reviews by job title

3K reviews
1.0
May 31, 2019

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

Get to work from home every now and again. Starting pay, benefits, and bonus program are all about average or meh.

Cons

Wow. Where to begin? Senior leadership at Equifax Workforce Solutions is abysmal and unethical. Some of them would make great politicians considering how much and how often they lie. My co-worker is at 120% of his sales goal for the year and was just put on a PIP by his senior leadership for "not generation enough opportunity." This is exactly how you lose good sales people. Another issue this company seems to struggle with is ethics and integrity. They will do ANYTHING to make a dollar off your data. We work with different payroll companies and have agreements in place with them that prohibit us from contacting their clients for sales opportunities. Our VP instructed us to ignore these agreements and to contact clients that we were not supposed to be reaching out to. Also, don't get too comfortable when you are hired. Equifax has gone through 3+ rounds of layoffs the last 2 years and you can expect that trend to continue. Most departments are currently running on fumes due to the amount of layoffs. You have to understand that Equifax board members and shareholders are more important than you and senior leadership won't hesitate to do another round of layoffs in order to make their shareholders happy.

2.0
Nov 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Profitable company Investing heavily in technology and data science

Cons

Has truly become a toxic environment. Literally a sweatshop with no regards for people. Leadership is nothing more than "yes men" only concerned with their own personal objectives. Politics is the name of the game, all being played out on the broken backs of the loyal employees who stayed to clean-up after the breach.

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Equifax Response
7y
Thank you for your review. As you know, this has been a challenging year for Equifax, and we have been faced with making difficult decisions along the way as we continue to evolve during our transformation journey. We have a strong business model. We will continue to invest in technology and security. We will continue to invest in our growth and our customers. People are our greatest asset and our strategy is sound and our assets, capabilities, and talent are unmatched in the industry
1.0
Nov 15, 2018
Recommend
CEO approval
Business Outlook

Pros

The people in the business are genuinely kind and care to do the right thing in their role

Cons

- New C Suite leadership is not engaged with the business to explain their vision - onboarding experience is abysmal - personal reimbursement process for candidate onsite interviews are disregarded even though they say they will do it - too stale of a culture that tenured employees lack awareness of current/innovative ways of working - severe lack of communication from leadership and doesn’t consider a strategic approach to it - reactive environment of working - serious lack of structure and discipline with basic HR policies and enforcement - tenured employees are afraid of new ways of working and there is a dichotomy between new employees vs tenured employees - siloed ways of working, lack of unified approach between sites, and disconnected business units - EWS and Technology is led by dysfunction and outdated style of work/thinking

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Equifax Response
7y
Thank you for your feedback. We take employee experience seriously and our continuously looking for ways to enhance this experience. At Equifax, we want everyone to know that their individual efforts have a real impact on team, function and company success — and that our collaborative efforts are creating positive change by enabling commerce for our customers and consumers globally. Please feel free to reach to provide additional comments or feedback to feedbackefx@equifax.com
Viewing 16 - 18 of 3,035 Reviews

Glassdoor has 3,897 Equifax reviews submitted anonymously by Equifax employees. Read employee reviews and ratings on Glassdoor to decide if Equifax is right for you.