Equifax reviews

3.9

76% would recommend to a friend

(3,407 total reviews)
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Mark Begor

85% approve of CEO

64% positive business outlook

Equifax has an employee rating of 3.9 out of 5 stars, based on 3,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equifax employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jan 9, 2019

Product Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people and customers! Pay and benefits on par with market. Poor leadership & ever changing priorities.

Cons

Future TBD...The culture and company have been on a downward slide for the past 2-3 years, even before the data breach. There has been a mass exodus of talent. No clear direction or vision for the future of the company...all talking points and buzzwords...no clear action. The next 2-3 years are going to be a challenge, and hope the organization can turn it around. Just check the stock price.

2.0
Apr 26, 2018

Hit or miss

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been with the company for 4 years. 3 and a half years of which were spent in the better part of the company.

Cons

Currently working in the operations team and it is a hot mess. Management does not care about the staff, they are tyrants dressed up as managers who only care about how the senior leaders see them. If they need to throw the hard working people on the floor, they will do so with absolute joy. If you get to work here, do your research, your life can go from enjoyable to pure misery. There is also a lot of racial and gender biases in this company.

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Equifax Response
7y
Thank you for taking the time to provide feedback. We are sorry to hear that you did not have a good experience with HR, and we are constantly improving our manager training and enablement in order to drive a better experience for all our employees. We also take your reports of racial and gender bias very seriously, as we believe in a fully inclusive workplace for all people. Please reach out to feedbackefx@equifax.com so we can further look into this concern.
1.0
Jan 3, 2021

Great if you know someone in Senior Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people are great.

Cons

The company runs on who you know and who likes you. Nepotism is rife as is the amount of managers who are not capable of working at the level they have been promoted to. The senior management is tone deaf, and at a top level there is a lack of interest in their staff, apparent by the bullying culture which has got worse in the last three years. Executives who curse and scream at staff are tolerated, women and minorities in management are severely under-represented. HR don't care they now have a model where they report into the head of each area, making a closed loop for any complaints. The benefits are not great and get worse every year. Add to this a dishonest representation of how the company has 'improved' since the breach - at best it is just as bad as it was before, just in a different way. The CEO says he cares about diversity and about the BLM movement; he doesn't. Just look at the make up of the senior management team... Bottom line, the company gets it's assets (data) for nothing and packages them into sales-worthy products - it's a business model that makes money no matter how the economy is doing (especially the St Louis portion of the business). Despite this they keep laying people off just before the holidays then talking about how much money they are making. After each layoff the remaining staff are expected to do more work to make up the short fall. I actively encourage anyone looking for a position to look elsewhere unless they know a senior manager - then they will be absolutely fine.

Viewing 73 - 75 of 3,407 Reviews

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