Is Equifax a good company to work for as a Client Technical Support?

Client Technical Support professionals working at Equifax have rated their employer with 3.8 out of 5 stars in 103 Glassdoor reviews. This is a lower than average score with the overall rating of Equifax employees being 3.9 out of 5 stars. Search open Client Technical Support Jobs at Equifax now and start preparing for your job interview by browsing frequently asked Client Technical Support interview questions at Equifax .

Does Equifax pay Client Technical Support employees well?

Client Technical Support professionals rate their compensation and benefits at Equifax with 4.0 out of 5 stars based on 103 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Client Technical Support salaries at Equifax.

How happy are Client Technical Support professionals working at Equifax?

68% of Client Technical Support employees at Equifax would recommend their employer to a friend. This rating has increased by 33% in the past 12 months. Client Technical Support professionals have also rated Equifax with a 3.6 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.6 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Equifax?

Software Engineer (147) , Customer Service Representative (75) , Data Scientist (66) , Analyst (48) , Director (47) , Senior Software Engineer (47) , Business Analyst (44) , Account Manager (43) , Project Manager (43) , Product Manager (42) , Account Executive (41) , Consultant (39) , Sales (37) , Product Owner (36) , Vice President (33)

What are the pros of working at Equifax according to real employee reviews?

"The people here are great and there's lots of areas of engagement outside of one's role." ((in 250 reviews)); "Good benefits and a challenging fast paced environment" ((in 211 reviews)); "Good work life balance in Equifax" ((in 207 reviews)); "Good pay and bonuses." ((in 149 reviews)); "3. The product team has a great culture after the new product driven mindset that’s being adopted." ((in 127 reviews))

What are the cons of working at Equifax according to real employee reviews?

"Senior Leadership not forward thinking when it comes to working from home or even some type of hybrid schedule" ((in 100 reviews)); "Bad managers that focus on short term numbers vrs people" ((in 78 reviews)); "They have no training program and you will end up spending most of your day doing jobs that aren’t yours." ((in 53 reviews)); "Frequent Layoffs happen with economic fluctuations and aquisitions" ((in 46 reviews)); "politics rude upper management bad calture" ((in 44 reviews))

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Equifax

Equifax Client Technical Support reviews

3.8

68% would recommend to a friend

(103 total reviews)

Mark Begor

88% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (103 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Technical Support employees have rated Equifax with 3.8 out of 5 stars, based on 103 company reviews on Glassdoor. This indicates that most Client Technical Support professionals have a good working experience there. Equifax is rated in line with the average (within 1 standard deviation) by Client Technical Support professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

103 reviews

4.0

Jun 2, 2025

Pretty good company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Your pay increase Meet nice people The company is always doing nice things for you

Cons

Angry customers I believe it’s a point system Want you to drive to work during severe weather

3.0

May 28, 2025

Eh

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The work wasn't too difficult

Cons

It was a competitive environment

2.0

Feb 6, 2025

This company is going nowhere

Account manager

Recommend

CEO approval

Business Outlook

Pros

The team is actually really good

Cons

Working in NZ is being a slave to AU, who do not care about the organisation in NZ No investment into NZ Years of cut backs and re-organisations, which lead to IP loss No clear goal or direction Aged tech stack

Viewing 7 - 9 of 103 Reviews

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Equifax reviews FAQs

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Equifax

Equifax Client Technical Support reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Pretty good company

Eh

This company is going nowhere

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