Is Equifax a good company to work for as a Client Technical Support?

Client Technical Support professionals working at Equifax have rated their employer with 3.8 out of 5 stars in 103 Glassdoor reviews. This is a lower than average score with the overall rating of Equifax employees being 3.9 out of 5 stars. Search open Client Technical Support Jobs at Equifax now and start preparing for your job interview by browsing frequently asked Client Technical Support interview questions at Equifax .

Does Equifax pay Client Technical Support employees well?

Client Technical Support professionals rate their compensation and benefits at Equifax with 4.0 out of 5 stars based on 103 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Client Technical Support salaries at Equifax.

How happy are Client Technical Support professionals working at Equifax?

68% of Client Technical Support employees at Equifax would recommend their employer to a friend. This rating has increased by 33% in the past 12 months. Client Technical Support professionals have also rated Equifax with a 3.6 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.6 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Equifax?

Software Engineer (147) , Customer Service Representative (75) , Data Scientist (66) , Analyst (48) , Director (47) , Senior Software Engineer (47) , Business Analyst (44) , Account Manager (43) , Project Manager (43) , Product Manager (42) , Account Executive (41) , Consultant (39) , Sales (37) , Product Owner (36) , Vice President (33)

What are the pros of working at Equifax according to real employee reviews?

"The people here are great and there's lots of areas of engagement outside of one's role." ((in 250 reviews)); "Good work life balance in Equifax" ((in 217 reviews)); "Good benefits and a challenging fast paced environment" ((in 208 reviews)); "Good pay and bonuses." ((in 148 reviews)); "Culture is good and flexible." ((in 128 reviews))

What are the cons of working at Equifax according to real employee reviews?

"Senior Leadership not forward thinking when it comes to working from home or even some type of hybrid schedule" ((in 102 reviews)); "Bad managers that focus on short term numbers vrs people" ((in 76 reviews)); "politics rude upper management bad calture" ((in 46 reviews)); "Frequent Layoffs happen with economic fluctuations and aquisitions" ((in 46 reviews)); "They have no training program and you will end up spending most of your day doing jobs that aren’t yours." ((in 45 reviews))

Equifax Client Technical Support reviews

3.8

68% would recommend to a friend

(103 total reviews)

Mark Begor

88% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (103 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Technical Support employees have rated Equifax with 3.8 out of 5 stars, based on 103 company reviews on Glassdoor. This indicates that most Client Technical Support professionals have a good working experience there. Equifax is rated in line with the average (within 1 standard deviation) by Client Technical Support professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

103 reviews

3.0

Oct 31, 2025

Just OK

Client technical support

Recommend

CEO approval

Business Outlook

Pros

Vacation days increase with years

Cons

Location feels remote from main company culture

2.0

Oct 16, 2025

Not worth the hassle.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Has some good benefis including health insurance

Cons

Horrible managers and constant hassle over targets and stress about every small detail. Have to deal with rude customers and rude managers every day.

3.0

Jul 30, 2025

Goals to meet

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

If you make yourself a promise to grow in the business environment this is the company you should be looking for. They helped me and I helped them grown, as a worker the benefits they provide to us are very great, always take advantage of those benefits.

Cons

The beginning is the most hard adaptation you will need to go through depending on your background on business environment, nothing is impossible just break through and you will succeed

Viewing 4 - 6 of 103 Reviews

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Equifax

Equifax Client Technical Support reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Just OK

Not worth the hassle.

Goals to meet

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