Is Equifax a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at Equifax have rated their employer with 3.2 out of 5 stars in 115 Glassdoor reviews. This is a lower than average score with the overall rating of Equifax employees being 3.9 out of 5 stars. Search open Client Technical Support Associate Jobs at Equifax now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at Equifax .

Does Equifax pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at Equifax with 3.8 out of 5 stars based on 115 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at Equifax.

What are the top reviewed jobs at Equifax?

Software Engineer (147) , Customer Service Representative (75) , Data Scientist (66) , Analyst (48) , Senior Software Engineer (47) , Director (46) , Account Manager (43) , Business Analyst (43) , Project Manager (43) , Product Manager (42) , Account Executive (41) , Consultant (39) , Sales (37) , Product Owner (36) , Manager (32)

What are the pros of working at Equifax according to real employee reviews?

"The people here are great and there's lots of areas of engagement outside of one's role." ((in 240 reviews)); "work life balance was good" ((in 202 reviews)); "Good benefits and a challenging fast paced environment" ((in 202 reviews)); "good pay and travel." ((in 154 reviews)); "3. The product team has a great culture after the new product driven mindset that’s being adopted." ((in 133 reviews))

What are the cons of working at Equifax according to real employee reviews?

"Senior Leadership not forward thinking when it comes to working from home or even some type of hybrid schedule" ((in 101 reviews)); "Bad managers that focus on short term numbers vrs people" ((in 74 reviews)); "They have no training program and you will end up spending most of your day doing jobs that aren’t yours." ((in 45 reviews)); "Frequent Layoffs happen with economic fluctuations and aquisitions" ((in 45 reviews)); "politics rude upper management bad calture" ((in 44 reviews))

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Equifax

Equifax Client Technical Support Associate reviews

3.2

48% would recommend to a friend

(115 total reviews)

Mark Begor

57% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Client Technical Support Associate employees have rated Equifax with 3.2 out of 5 stars, based on 115 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. Equifax is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

115 reviews

4.0

Oct 2, 2024

Great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great company to work for, I genuinely enjoyed my job

Cons

Had to be in queue immediately after clocking in

4.0

Sep 19, 2024

Required Review to View Content

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They had good benefits at the time.

Cons

They focused on the quantity of customers served rather than the quality of the service.

4.0

Jul 27, 2024

Equifax Workforce Solutions

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Set schedule and consistent hours also with the option of overtime

Cons

I wasn’t a big fan of the shift bids

Viewing 13 - 15 of 115 Reviews

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Equifax Client Technical Support Associate reviews

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Reviews by job title

Great

Required Review to View Content

Equifax Workforce Solutions

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