Is Equifax a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at Equifax have rated their employer with 3.2 out of 5 stars in 115 Glassdoor reviews. This is a lower than average score with the overall rating of Equifax employees being 3.9 out of 5 stars. Search open Client Technical Support Associate Jobs at Equifax now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at Equifax .

Does Equifax pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at Equifax with 3.8 out of 5 stars based on 115 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at Equifax.

What are the top reviewed jobs at Equifax?

Software Engineer (147) , Customer Service Representative (75) , Data Scientist (66) , Analyst (48) , Senior Software Engineer (47) , Director (46) , Account Manager (43) , Business Analyst (43) , Project Manager (43) , Product Manager (42) , Account Executive (41) , Consultant (39) , Sales (37) , Product Owner (36) , Manager (32)

What are the pros of working at Equifax according to real employee reviews?

"The people here are great and there's lots of areas of engagement outside of one's role." ((in 240 reviews)); "work life balance was good" ((in 202 reviews)); "Good benefits and a challenging fast paced environment" ((in 202 reviews)); "good pay and travel." ((in 154 reviews)); "3. The product team has a great culture after the new product driven mindset that’s being adopted." ((in 133 reviews))

What are the cons of working at Equifax according to real employee reviews?

"Senior Leadership not forward thinking when it comes to working from home or even some type of hybrid schedule" ((in 101 reviews)); "Bad managers that focus on short term numbers vrs people" ((in 74 reviews)); "They have no training program and you will end up spending most of your day doing jobs that aren’t yours." ((in 45 reviews)); "Frequent Layoffs happen with economic fluctuations and aquisitions" ((in 45 reviews)); "politics rude upper management bad calture" ((in 44 reviews))

Equifax Client Technical Support Associate reviews

3.2

48% would recommend to a friend

(115 total reviews)

Mark Begor

57% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Technical Support Associate employees have rated Equifax with 3.2 out of 5 stars, based on 115 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. Equifax is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

115 reviews

5.0

Jan 24, 2025

Best Job Ever

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Everyone is down to earth, helpful, and understanding. From the CEO to the Janitor is shown respect

Cons

that we are in office. The job we are doing can we done from home. I honestly feel like it would be cost effective if we did training in the office and worked form home

4.0

Oct 24, 2024

A wonderful place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It was a wonderful experience, this is a company that believes in proper work life balance.

Cons

Employees had to pay for parking because the company doesn't provide parking.

4.0

Oct 14, 2024

Mediocre

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Room for advancement and great management team

Cons

Took bonuses away and o ly 10 hours of PTO accumulated a month.

Viewing 10 - 12 of 115 Reviews

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Equifax Client Technical Support Associate reviews

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