Is Equifax a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at Equifax have rated their employer with 3.2 out of 5 stars in 115 Glassdoor reviews. This is a lower than average score with the overall rating of Equifax employees being 3.9 out of 5 stars. Search open Client Technical Support Associate Jobs at Equifax now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at Equifax .

Does Equifax pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at Equifax with 3.8 out of 5 stars based on 115 anonymously submitted employee reviews. This is 2.6% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at Equifax.

What are the top reviewed jobs at Equifax?

Software Engineer (147) , Customer Service Representative (75) , Data Scientist (66) , Analyst (48) , Senior Software Engineer (47) , Director (46) , Business Analyst (44) , Account Manager (43) , Project Manager (43) , Product Manager (42) , Account Executive (41) , Consultant (39) , Sales (37) , Product Owner (36) , Manager (32)

What are the pros of working at Equifax according to real employee reviews?

"The people here are great and there's lots of areas of engagement outside of one's role." ((in 255 reviews)); "work life balance was good" ((in 214 reviews)); "Good benefits and a challenging fast paced environment" ((in 214 reviews)); "the company offers good pay" ((in 150 reviews)); "3. The product team has a great culture after the new product driven mindset that’s being adopted." ((in 130 reviews))

What are the cons of working at Equifax according to real employee reviews?

"Senior Leadership not forward thinking when it comes to working from home or even some type of hybrid schedule" ((in 102 reviews)); "Bad managers that focus on short term numbers vrs people" ((in 76 reviews)); "They have no training program and you will end up spending most of your day doing jobs that aren’t yours." ((in 54 reviews)); "politics rude upper management bad calture" ((in 45 reviews)); "Frequent Layoffs happen with economic fluctuations and aquisitions" ((in 43 reviews))

Equifax Client Technical Support Associate reviews

3.2

48% would recommend to a friend

(115 total reviews)

Mark Begor

57% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (115 reviews)

Ratings by demographic groups

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Client Technical Support Associate employees have rated Equifax with 3.2 out of 5 stars, based on 115 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. Equifax is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

115 reviews

2.0

Sep 23, 2015

It's better than no job...

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, decent pay, flexibility

Cons

There is very little cooperation among departments. The goals are never given timely they are often unreasonable or outright unfair There is little support from the senior leaders. Goals will change without warning, and will be retroactive. There is no accountability enterprise-wide. Merit increases are a laughing stock, employees openly mock the amount they receive annually as it is significantly lower than the annual cost of living increases.

3.0

Jul 15, 2015

Room for Improvement

Account manager

Recommend

CEO approval

Business Outlook

Pros

Able to work from home

Cons

If you work from home, difficult to network and move up in the organization. Very bureaucratic. Half the challenge of the job is knowing who to talk to, to get things done. Many forms to fill out and hoops to do anything from moving up to getting a contract completed.

3.0

Jun 8, 2015

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, especially health, dental and eye coverage Fair match for 401K Strong Executive Team Reputable company good solutions for companies Industry leader in areas of credit and marketing

Cons

Lack of alternative work arrangements, no telecommute options for most employees internal candidates often passed over for new jobs lowers employee morale under industry standard compensation vesting period of 401K

Viewing 106 - 108 of 115 Reviews

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Equifax Client Technical Support Associate reviews

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Account Manager

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