The list is a long one, but let's make it simple.
1. Teachers' salaries are changed during their first year, so they earn less. The contract should not be changed when the company feels like it, changing the salary of teachers so they earn less than what they were promised is unprofessional and wrong.
2. The formal "training" the international teachers received was inadequate for the job, we were left having to assume how to access materials or hope a colleague would show us once we had access to the office.
3. Concerns about performance were not addressed directly, rather PA's went behind the teacher's backs to tell management who then arranged meetings creating an atmosphere of discouragement, discomfort and distrust. That is unprofessional.
4. Helping international teachers outside of the office, send hospital locations of hospitals covered by the health insurance company to save international teachers a bill they will have to cover.
5. REFUSAL TO RETURN DOCUMENTION: EF's company policy is that if you accept the "reimbursement" then the company have paid for your documentation to be notarised and apostilled even if you were the one who paid for it not them, this means they will REFUSE to give you essential documents back to help you find other jobs in China once you decide to leave them.
6. Rules of the centre: There was a new rule for the international teachers nearly every day and instead of explaining the rules to the international teachers we were only informed of the rules once we had broken them, once again affirming the feeling of distrust and discomfort.
7. The limited "Annual Leave" for international teachers, we feel suffocated, frustrated, and anxious especially when we are combating homesickness and a feeling of isolation while also trying to do our jobs, with limited emotional/mental support from our management team/EF as a company.
8. Lack of HR to answer essential questions from international teachers.
9. Discovering the existence of a Teacher's Welfare team 8 days before the contract with EF ends.
10. EF hosts Summer and Winter courses, these courses mean that you work 6 days a week for 6-8 weeks with the bonus being pitiful, example my bonus was a plastic figurine of their main character "Roddy" bloody insulting for the level of work you do.
The summer and winter courses are not explained to the international teachers, many of us ended up overwhelmed with classes and not having support provided, and when teachers voice their concerns, they are ignored or dismissed.
