English 1 reviews

4.0

80% would recommend to a friend

(1,196 total reviews)
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Adele Bai

84% approve of CEO

77% positive business outlook

English 1 has an employee rating of 4.0 out of 5 stars, based on 1,196 company reviews on Glassdoor which indicates that most employees have a good working experience there. The English 1 employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Aug 21, 2016
Recommend
CEO approval
Business Outlook

Pros

I worked at English First full Time (more than 1 year) It's an ok company to learn the ropes with (by that I mean it’s 100% legal and easy to get hired), but it's dubbed ''The Training Camp''and the ''Walmart of ESL Teaching'' for a reason. The vast majority of teachers (70%) either quit or do not renew their contracts * Friendly helpful colleagues are great (with the exception of management) * New teachers will learn a lot (through necessity, not training) * They provide you with legitimate visas, residence permits and pre-arrival support. * You get paid on time.

Cons

They word contracts so vaguely that the can argue anything in their favour. Example: EF says you have a maximum of 20 teaching hours, but that doesn't include demos, marketing events, or Summer and Winter Course (Summer and Winter Course teaching hours can go as high as they want, because there is a clause that states there is no limit on Teaching Hours during Summer and Winter, so I was working over 30 teaching hours). Example: EF says you have a maximum of 40 working hours, but that only counts as actual working hours. So if your first class is at 9am and your last class finishes at 7pm (typical weekend day), but only have 6 hours of classes that day then you have only worked 6 hours even though you've been in the school lesson planning, preparing materials and teaching for 10 hours. So you end up working 50/60 hours because EF argues that because you only have 33 teaching hours, you only have worked 33 hours in total. And woe upon you if you don't complete the extra administration and other unpaid tasks, as they will dock your salary. Bad pay. The base salary may look ok, but if you factor in all the hours you work (usually a lot more than what is in your contract) the pay is actually quite poor. Overtime is not a thing. There are 100 EF teachers in my city. No one has gotten overtime, ever, despite working more than 40 hours a week. EF only considers teaching hours to be working hours, so despite all the administration, lesson planning and other office hours, you will never get paid overtime. EF also looks for any reason to dock your pay and not pay your bonuses. Profit is King, learning is secondary. This leads to kids with no English being placed into running classes. When one kid is talking about what they did at the weekend, and another can't even respond to ''what's your name?'', it leads to very frustrating classes and clashes with management. I've been asked outright to lie to parents about various things. From test results, to student performance, to Summer and Winter course content .EF is a very dishonest company. No vacation time. You get two days off a week (usually Monday/Tuesday), except in summer and winter, where you work 6 days a week. 10 days of holidays a year, and your sick days are deducted from your holidays. Work/Life Balance: Awful. You work very unsociable hours, will little to no time off. During Summer and Winter you work 6 days a week with significantly more classes. It's just awful. Senior Management: The worst management imaginable. They treat their staff so badly that they have to hire outside of the company for management, because very few people stay long enough to become management. They were incompetent and outright hostile when I tried to discuss problems. When I tried to address these concerns with more senior branch managers, I was simply told there was nothing they could do, and to stop complaining.

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English 1 Response
9y
Thank you for your feedback. We are sorry to hear about your experience with the school. As you know, EF has over 200 schools in China. It would be helpful for us to know which school you were in so we can investigate that situation more closely. Please know that we have received your comments and take them very seriously. Please don’t hesitate to get in contact with us at teacher.feedback@ef.com.
5.0
Aug 17, 2016
Recommend
CEO approval
Business Outlook

Pros

As a local teacher, I get to work with some great colleagues from Australia, America and the UK. I feel that teaching at EF has really helped me meet new people and also improve my English further. My Manager is really nice too. When I started, I had less classes, and I had someone to watch and help me improve. I was given great support until I was ready to teach.

Cons

A con for me, is that local teachers usually only teach up to elementary level. I think it would be great if I could try and teach an intermediate class. The annual party is quite close to spring festival. I had to miss it last year because I was still spending time with my family.

1.0
Aug 13, 2016

Corporate Mcdonald's of English teaching

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

First the pros. They pick you up from the airport in Shanghai, and give you hotel accomodations for the next month while your work visa is being processed. The pay is decent for China. There are some good, friendly people who work for the company. Most of the students are great, and I became friends with quite a few of the adult students.

Cons

It's a giant multinational corporation who puts profits first. The educational materials and style are extremely corporate. EF is the largest private educational company in the world. Coming from the United States, where corporations have destroyed the economy and the middle class, I went to China to get away from this but instead was immersed in a cold, business first culture that doesn't care about students or teachers. EF is preposterously proud of itself, and designs thousands of products that have the EF logo on it (many of which are sold to students). What is called teaching is really corporate regurgitation- lessons are preplanned by layers of educational bureaucracy and "teachers" are merely expounding upon this prepackaged material. I have a lot of experience teaching, and many students praised me as a teacher. However, I received poor performance reviews from management, whom I had more experience teaching than. They are strict enforcers of the EF teaching method, which has some positive merits but anyone who has ever taught knows there are more than one way to teach. Management was wretched- negative, non-supportive, unfriendly, sticklers to thousands of rules. It's an unfriendly company that doesn't care about teachers- I was told flat out they would rather hire new teachers than assist or care for the ones that are currently there. Most of the adult teachers, especially the older ones at the school I worked at, were extremely unhappy and stressed. EF spends most of it's energy recruiting new students, and is extremely expensive- the students are being ripped off. Mostly this is to pay for the huge layers of management and the army of salespeople and recruiters it employs. Another thing I dislike about the company is that it does nothing to teach it's teachers about Chinese culture- we are living in China, yet EF is a bubble of English teaching without telling teachers anything about the ancient culture (and language) of the country we live in. I was forced to resign after being threatened with being fired. When I told my students I received a tremendous outpouring of support from them. I was totally committed to working for one year, but had to leave early because of the wretched conditions of this company. A huge disappointment- I'm glad I got to live in China, but would not recommend this company to anyone (I will say they prefer young people with very little experience).

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English 1 Response
9y
EF is a large, multi-national company with offices and schools all over the world. We also employ staff from all of the world, resulting in a multicultural workforce. While some may see our size as a negative we think this allows our staff to enjoy many benefits there are lots of opportunities to explore other parts of the education field, in different products and countries. There is an entire division dedicated to product development, for example. Our size also allows us to have a lengthy, supported induction process involving teacher training and other pastoral support for getting settled in China. We support teachers every step of the way with their move to China, legally and safely. Another popular department in EF China is the training division, with support for experienced teachers who want to move into teacher training full-time. There is also a robust training program consisting of many different types of face-to-face and distance training that teachers have access to, and are provided with weekly, paid working time to attend. We also offer additional certifications including Trinity College TESOL Diploma and IDLTM Diploma in management. Teachers are observed regularly by a senior teacher or academic manager to assist with their development and ensure a good learning experience for students.
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