A Very Toxic Experience - Key Holder francesca's Employee Review

1.0
Nov 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Small, quaint little store and the clientele was usually middle school girls and their moms.

Cons

My manager made my short time at Francescas a very toxic experience. I was hired as a key holder, but I don't think I was ever properly trained on opening/closing the store much because I was always SO stressed out trying to figure out the proper procedures. The reason I quit on the spot after working for approximately 3 months is due to how my manager handled a very personal situation. My grandpa's health took a turn for the worst on a Sunday evening. I had texted her to let her her know about his condition in case I had to request off sometime during the week. She didn't text me back. That night, he passed away, and Monday morning, I texted her that I could not work my Saturday shift due to the funeral. She texted me, "5 days is very soon to be having a funeral. If I find out you're lying, you will be fired." NO SYMPATHY - just threatened to fire me! I've never encountered a manager who spoke to an employee like that. I quit on the spot and turned in my key that same day.

Explore other reviews about francesca's

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, great community, growth opportunities, supportive executives

Cons

Nothing about the business. Liquidation and closure of the brand was one of the hardest things I've ever had to do.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

No credit cards forcing on people.

Cons

Long hours and unfortunately not paying enough for the amount of work.

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