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      Will never return - Boutique Key Holder francesca's Employee Review

      2.0
      Nov 19, 2014
      Boutique key holder
      Recommend
      CEO approval
      Business Outlook

      Pros

      Freedom with visuals (sometimes). Decent discount (30%)

      Cons

      Incompetent management - constantly changing what they want employees to do/what they want the store to look like. As soon as you've changed the entirety of the store to their liking, they make you change it back. New customer service plan treats customers as if they're brain-dead, no-confidence shmucks. They say they always hire within, but that is not that case.

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      5.0
      May 26, 2026
      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, great community, growth opportunities, supportive executives

      Cons

      Nothing about the business. Liquidation and closure of the brand was one of the hardest things I've ever had to do.

      1.0
      May 24, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      there are none, they suck

      Cons

      management... almost two years with no review and no raise. this was a district directive. very mean girl TOXIC, ego centric coming down from upper management. poorly run on all levels. we know that a company that is run like that, will fail! lol they are now out of business

      1
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