Pros
The management and employees at my branch were all outstanding. We felt like one happy family, and going to work everyday was a joy. The manager really put emphasis on being available but not overbearing toward customers, which was a tactic that brought us a lot of brand loyalty in the area. The discount is great, as is the bonus gift card for making monthly goals. There is also creative freedom as far as displays and organization of merchandise, and all employees are encouraged to contribute. A well-respected brand that I was proud to work for and a good springboard into any job involving people skills or sales.
Cons
Though there was nothing but respect from management and even those officials at the corporate level, pay is minimum wage for a sales associate. Because the company is doing so well and works hard to provide exceptional customer service, I found it surprising that pay did not reflect these efforts. Because the stores are small boutiques there is also not opportunity to work much more than 15-20 hours per week, and the manager and assistant manager are the only employees who get a full 40 hours. Promotion from within does happen, but this is mostly for those who are already management. Raises are only an option after a full year of work. In the end this was a good college and seasonal part time job. Fantastic, even. But the pay does not justify the superior efforts made by all staff.