I do want to assure you that eXp is not an MLM company. I'm so sorry that you are feeling unsupported! We strive to do everything we can to provide the tools you need to grow your business with a virtual world staffed Monday- Friday 8AM-8PM EST. If you have not left yet, I encourage you to visit the eXpert care team in the Agent eXperience building. We can answer your questions and get you connected!
The revenue share is great and makes it worthwhile
Cons
all calls to support are outsourced and are seldom able to be solved over the phone
late response to emails in a business where time is money
need to sign on to their virtual cloud world if you need some help in the field which can be inconvenient when you are actively showing houses
has lost all sense of a small brokerage feel, especially when you need help or help navigating a transaction.