Jan 12, 2025
ZEISS Group Response
1yThank you very much for your open feedback!
We take your assessment very seriously and will take a close look at the points you mentioned and check where we can optimize processes if necessary.
Team ZEISS
Pay good, work is stressful - CUSTOMER SUPPORT ADMINISTRATOR ZEISS Group Employee Review
Explore other reviews about ZEISS Group
5.0
Feb 26, 2026
Current employee, more than 1 year
Hebron, KY
Recommend
CEO approval
Business Outlook
Pros
Perfect benefits, TONS of room to grow, tight knit teams
Cons
I cant think of a single con and I have been here for over a year
2.0
May 29, 2026
Current employee, more than 3 years
Dublin, CA
Recommend
CEO approval
Business Outlook
Pros
Per diem is nice, and the company car is ok
Cons
There is no ability to effect change; processes are so manual to keep people employed that should be let go, and the company is unwilling to listen to ideas of change. Also, there is no actual product quality, their so called Quality department does not deal with product quality at all, thus systems leaving the factory untested as a whole system or software releases being fully vetted for functionality. Their "Quality department" is only a CYA department to protect them from FDA audits, which quite frankly, could be called a Complaint Conversion Department. What is the point, other than titles, to call themselves Quality when nothing actually is fixed on the products and they are uninterested in end customer user experience or improving the actual product quality and sustainability.