1.0
May 30, 2016
Anonymous employee
Former employee, less than 1 year
Cambridge, East of England, England
Recommend
CEO approval
Business Outlook
Pros
Pay is the only thing management has right but it has to be high to get any sane person to stay more than a day!!!
Cons
Staff turnover is high, no one in the customer care team has been employed for more than a year. It's like being in a high school working at Zeiss. If you're not one of the cool kids then you can do nothing right, regardless of how good you are at the role. You will be bullied out by adults. There are more complaints at Zeiss than any other company I've known (and I've worked in bigger companies before). Leadership is poor, and they do not know the meaning of good service.