I had a positive experience; however, it's a big company and the left hand doesn't understand the right hand. - Anonymous employee Western Union Employee Review

4.0
May 16, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall, the culture is great. It's fun, laid back, and versatile. They have outstanding benefits and really want employees to shine. WU is also very philanthropic and they encourage employees to give money to the Western Union foundation and they also support one day a year of community service. This company also has a lot of employees with 10 years or more of service. I think longevity is a great sign.

Cons

I had a long commute, it's south east of the Denver Tech Center, so there's not too much around the campus. All levels of management need to have better communication skills. Messages were communicated, but there was usually not much of an explanation as to why a specific decision was made. Also, there was some poor planning that resulted in people being hired for a year or less and then being a part of a lay off.

Explore other reviews about Western Union

5.0
Apr 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO - only 3 days required in office

Cons

- Leadership does not foster a collaborative culture. Sometimes inappropriately mean, dismissive, toxic. - 3 days in office required. Seating is not assigned, so you do not have a guaranteed desk for your items unless you come in 4 days per week for 3 consecutive months.

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