Outsourced their IT staff to HCL - Systems Engineer Western Union Employee Review

2.0
Oct 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Their pay and benefits were pretty good, the everyday casual attire was great. Loved working with a global company as it provided the opportunity to develop friendships around the world. I was part of the team that came from Travelex when Western Union bought them, our management was always phenomenal.

Cons

Unfortunately Western Union decided to outsource our jobs to HCL, an IT contracting company in India. We were replaced by teams of underpaid, often inexperienced, unmotivated contractors in India, most of whom were only using HCL as a means to better positions.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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