Good benefits and co-workers, unstable employment - Anonymous employee Western Union Employee Review

4.0
Jul 10, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers are hard working but still have fun. The benefits are reasonably generous. IT projects present interesting challenges of melding new technologies with ancient back end systems. There are a number of staff that have been with WU for over 40 years, so a long career there is possible. Depending on your position, there may be opportunities for international assignments and travel. WU is a very ethical company and emphasizes protecting customers and being compliant with all laws.

Cons

WU has a reputation for lots of layoff waves. Fortunately, they have a great severance package that softens the blow and makes employees more willing to ride out the uncertainty rather than bail out for new opportunities. Some management and upper management are uncertain of WU's long-term viability in the face of all the new payment options. Montvalle NJ office staff is always in fear of office closure/outsourcing, though complete closure seems unlikely given the systems expertise in that location. Many don't like the new open concept office layout in Englewood where even directors sit at open tables with no privacy for phone calls.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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