Always on a journey ... never arriving - Anonymous employee Western Union Employee Review

3.0
Jul 1, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful, smart, dedicated people. Company treated me incredibly well over the years -- they take care of their employees and truly care about them. Excellent support for onboarding, IT, etc -- the company has made great strides here.

Cons

At least half the the management team and several EVPs in particular are poor leaders, and extremely high company turnover in certain departments is the result. As long as this continues -- people who do not have the skill to lead or the functional skills needed for a particular role -- this will sadly continue. This makes it hard for those who are left and creates a vicious cycle.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong training opportunities, competitive benefits.

Cons

Frequent organizational layoffs. Bureaucracy, micro management, poor communication that slows down decisions. Unrealistic quotas and limited career advancement.

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