Was once a great place to work, not anymore - Senior Manager - Operations Western Union Employee Review

2.0
Apr 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent, global company, many great people

Cons

Leadership is poor starting at the very top with the CEO. The company constantly changes directions and uses the lowest level of outsourcing for critical IT functions.

Explore other reviews about Western Union

5.0
Apr 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

2.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast paced, lots of learning and growth

Cons

Lots of layoffs, poor executive team

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