Complacent, change resistant culture. - Anonymous employee Western Union Employee Review

2.0
Aug 30, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive Salary and benefits. Good work life balance. Folks with good domain knowledge and execution skills. Good bonding across geographies, among employees till mid-senior level.

Cons

Not progressive enough. Time-warped. Business managed based on intuition and relationships. Resistance to change. Lack of innovation in launching new products and channels. Power struggles and politics at senior management affecting performance.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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