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      Western Union

      Engaged Employer

      Western Union reviews

      Outsourcing - Customer Service Western Union Employee Review

      1.0
      Jun 23, 2014
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a global company that provides good training to their employes , health benefits and overall it provides good practice. It's good as a first job.

      Cons

      When you star working for a company that is proud about having outsourced all the work they had in the U.S. and even sort of mocks of the strikes that former employes started; you can imagine what you are getting into

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      5.0
      May 1, 2026
      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

      Cons

      In Denver, there are a lot of negative employees

      3.0
      Jun 29, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Understand that traditional remittances are dying

      Cons

      Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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