Once a leader, now struggling to maintain market share due to poor leadership - Applications Architect Western Union Employee Review

2.0
Jan 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good technology, a good amount of challenges, new products and services being developed on a regular basis, recognizable brand.

Cons

Poor leadership, unengaged HR, poor culture, lack of focus, constant downsizing, mediocre products and services, shrinking market share, reactive management, poor communication.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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