Pathetic and Slave Managers, Unnatural work culture - Senior QA Western Union Employee Review

1.0
Sep 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Company is very good with good pay

Cons

Assistant Manager, Manager work like slaves. They fear from making decisions and work whatever it is being said by onsite stakeholders without using their brain. No work life balance as employees are asked to take calls after going home. If anyone doesn't join, then it is escalated and pointed out in appraisal. AMs are highly biased, give no work to favorites and promote them. Work culture is destroyed by Higher Management. Technology is outdated as most of the applications are legacy stack More efforts is spent on planning and extra activities rather than on actual work.

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Western Union Response
6y
Thank you for sharing your review and for noting that WU is a good place to work with respectable compensation! We have read your feedback regarding our management teams and are disappointed to hear of your perspective. We care about each employee are we’re committed to fostering a culture where employees can share their concerns and constructive feedback. If you’d like to discuss your concerns further confidentially, we encourage you to email us at careers@westernunion.com.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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