Do not work with consultant contract at Volvo - Customer Service Representative Volvo Group Employee Review

1.0
Apr 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Having worked at Volvo with a consultant contract has had the following pros: - More hours, less pay than Volvo contracted employees. -Same job, different (worse) contracts between employees -No benefits – pure freedom. -Special treatment – in all the wrong ways. -Daily drama

Cons

Having worked at Volvo with a consultant contract has had the following cons: - Different types of contacts and unequal treatment despite same role. - Most of employees are burned out and under-supported. Initiatives to combat these are laughable.

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5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Really inclusive environment and most of campus is already with ABW - activity based workplace (flexible seating).

Cons

Sometimes due to the very inclusive environment, decisions can take a little longer.

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team of colleagues. Employee who are focused on ensuring their best. Excellent collaboration between teams. Colleagues who will look past the negative culture and continue to do their best for the company.

Cons

Culture & HR team who are clueless about global teams and work strategies. Focus on how many days and hours are spent in the office, rather than quality of work delivered. "You are being tracked by HR" has become the new way of life with the new culture. Total lack of communication after announcing job cuts are coming, due to awful truck sales and loss of market share in USA. Heavily bloated VP structure.

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