World-Class Customer Service - Assistant Area Director Village Green Employee Review

5.0
Sep 17, 2015
Recommend
CEO approval
Business Outlook

Pros

VG encourages continued education and provides ample opportunity for professional development via webinars, hands-on training, and classes offered through 3rd parties and the University of Village Green. A strong work ethic is rewarded and also assumed because of the company's dedication to training. That assumption of performance has provided opportunity to expand in the Midwest and promote internally. I personally welcomed relocation throughout St. Louis, Chicago, and Detroit portfolios in order to advance my career. Most importantly, prospect and resident satisfaction remains the main priority. This core belief is the driving factor in daily operations despite title. I recently celebrated my sixth anniversary with VG and feel honored to have served thousands of residents throughout the years.

Cons

Cons aren't relevant, as opportunity is embraced. The recruiting process has been refined over the years and continues to evolve. I look forward to assisting in this effort and building a bench of qualified employees to backfill positions as portfolios continue to expand.

Explore other reviews about Village Green

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Team environment, continued training, room for growth, commission

Cons

I can’t think of anything. My experience at VG was great!

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Village Green Response
2mo
Thank you for the review! We're glad your experience was a great one.
1.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Unfortunately, I cannot provide any pros based on my experience.

Cons

Village Green is easily the worst company I have ever worked for. The organization operates in complete chaos with deeply unethical leadership, zero accountability, and an absolutely toxic culture from the top down. Employees are treated as disposable, constantly misled, overworked, and blamed for failures created by incompetent management. Fear, favoritism, retaliation, and dishonesty were normalized daily. The company showed a shocking disregard for professionalism, employee wellbeing, operational standards, and resident trust. Turnover was extreme for a reason — competent employees do not stay. Leadership consistently protected themselves instead of fixing serious issues, and the environment became mentally draining and impossible to thrive in. I would strongly discourage anyone from working here or trusting this company with their career. In my experience, this organization should not be managing people, properties, or teams at the scale it does.

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