Wonderful Company - Service Manager Village Green Employee Review

Great work life balance and hours

Depending on the facility there will be times where you’re the only one on the job so if something major comes up there will be limited help

Unfortunately, I cannot provide any pros based on my experience.

Village Green is easily the worst company I have ever worked for. The organization operates in complete chaos with deeply unethical leadership, zero accountability, and an absolutely toxic culture from the top down. Employees are treated as disposable, constantly misled, overworked, and blamed for failures created by incompetent management. Fear, favoritism, retaliation, and dishonesty were normalized daily. The company showed a shocking disregard for professionalism, employee wellbeing, operational standards, and resident trust. Turnover was extreme for a reason — competent employees do not stay. Leadership consistently protected themselves instead of fixing serious issues, and the environment became mentally draining and impossible to thrive in. I would strongly discourage anyone from working here or trusting this company with their career. In my experience, this organization should not be managing people, properties, or teams at the scale it does.