The grass isn't always greener... - Sales Consultant Village Green Employee Review

2.0
Oct 28, 2021
Recommend
CEO approval
Business Outlook

Pros

-They make an effort to do team building activities, offer small incentives for performance and have good training programs. -I learned a lot about marketing, social media and event planning. -They'll try to sell you on how easy it is to move up, but take it from someone who spent 2 years here, there are many avenues to promotion in this company, but doing your work, hitting your KPI's , going above and beyond will not get you there. You might get a shout out or an "award" but great performance is not rewarded with anything of real value.

Cons

-They micromanage from the top down, expecting the best of the best and assigning you multiple different roles under your singular job title, while paying below average and undercutting you on raises. -After being given a paltry raise, you will likely see their job postings advertising higher wages for brand new hires. Soon, you'll be the long time employee with 4 years experience, training someone new to the industry, with no experience, who is being paid more than you are. -Every phone call you receive is recorded and intensely scrutinized. -They track everything you do and it doesn't matter if you're above average in 9/10 things, they will focus on the 1 thing you fell just short of. -There is a LOT of nepotism, favoritism, discrimination based on looks and inappropriate employee/management personal relations. -There is a lot of drama and wildly inappropriate behavior on the part of many of the property managers that upper management simply ignores. -They will promise you raises and promotions, raising their expectations higher and higher, but these things never come to fruition. You will just end up burned out. -You can make much higher commissions and base salaries selling in other industries.

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Village Green Response
4y
Thank you for your review. We're glad you found the marketing skills you learned to be a positive note. We do have many metrics and high standards for promotion however we built a valuable support system to ensure you have guidance and encouragement along the way. We hope that you were able to discuss your frustrations or goals with your mentor and if not your mentor, your Property Manager, Area Director, Vice President or the People Services department. Our focus is our people and in order to ensure we are molding our associates into the best they can be, we have to have metrics and measurements in place for growth to begin. While you mentioned recorded phone calls as a "con", we can see a direct correlation with overall performance and phone performance and its an easy tool to use to take notes on things we can improve on. Specifically, things we may not even realize we are doing that are holding us back. The focus should not be on the one mistake you made and if you were made to feel that way, please reach out to the People Service Department as the ultimate goal is growth and learning.

Explore other reviews about Village Green

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Team environment, continued training, room for growth, commission

Cons

I can’t think of anything. My experience at VG was great!

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Village Green Response
1mo
Thank you for the review! We're glad your experience was a great one.
1.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Unfortunately, I cannot provide any pros based on my experience.

Cons

Village Green is easily the worst company I have ever worked for. The organization operates in complete chaos with deeply unethical leadership, zero accountability, and an absolutely toxic culture from the top down. Employees are treated as disposable, constantly misled, overworked, and blamed for failures created by incompetent management. Fear, favoritism, retaliation, and dishonesty were normalized daily. The company showed a shocking disregard for professionalism, employee wellbeing, operational standards, and resident trust. Turnover was extreme for a reason — competent employees do not stay. Leadership consistently protected themselves instead of fixing serious issues, and the environment became mentally draining and impossible to thrive in. I would strongly discourage anyone from working here or trusting this company with their career. In my experience, this organization should not be managing people, properties, or teams at the scale it does.

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